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Website Maintenance & Hosting in Connecticut

Our website maintenance and hosting services help Connecticut businesses keep their websites secure, reliable, and performing well over time. Rather than treating hosting as a standalone utility, we approach maintenance and support as part of a broader system that protects website security, performance, and long-term usability.

We work with businesses across Connecticut, including those based in and around West Hartford, providing managed hosting and ongoing technical support that complements web design, SEO, and digital marketing efforts.

A Practical Approach to Website Maintenance and Support

Websites require ongoing attention to remain secure, functional, and compatible with evolving platforms. Maintenance is not just about keeping a site online — it’s about ensuring it continues to work as intended as software, browsers, and user expectations change.

Our approach focuses on consistency, visibility, and prevention rather than reactive fixes. Through regular monitoring, updates, and support, we help businesses avoid unexpected issues while keeping their website aligned with current technical standards.

What Website Maintenance, Managed Hosting, and Support Include

Website maintenance and hosting services are designed to support stability, security, and performance.

Depending on your plan and site setup, services may include:

  • Managed hosting with secure, reliable infrastructure
  • Website security & monitoring to identify and prevent issues
  • Website updates & support, including WordPress core, theme, and plugin updates
  • Backup & recovery, including regular backups and site restoration when needed
  • Performance optimization and monitoring
  • Plugin and dependency management
  • Basic troubleshooting and issue resolution
  • Technical coordination to support ongoing changes or enhancements
These services help ensure that work done through web design, SEO, and digital marketing continues to function smoothly on a stable technical foundation.

Content Updates as Part of Ongoing Support

Website support is not limited to technical maintenance. Keeping content current is an important part of maintaining a healthy, effective website.

Our support plans are designed to encourage ongoing content updates, without requiring clients to manage their website themselves.

We provide an easy-to-use support portal where clients can submit content update requests, including:

  • staff or bio updates

  • text revisions

  • new blog posts

  • awards, announcements, or press mentions

  • photo updates

  • simple page additions
This allows businesses to keep their website accurate and up to date while focusing on running their organization — not managing the site.

Hosting and Support for Growing Businesses

As businesses grow, their websites often become more complex. Content updates, integrations, and ongoing marketing efforts introduce risk if the site is not properly maintained.

Website maintenance and managed hosting support help ensure:

  • site stability during updates

  • reduced downtime

  • predictable performance

  • fewer technical disruptions

  • smoother coordination across services
This is especially important when SEO, paid advertising, or content publishing depend on a reliable technical foundation.

How Maintenance Supports SEO and Performance

Search visibility depends on more than content alone. Website security, performance, and technical health play a significant role in how search engines crawl and interpret a site.

Ongoing maintenance supports:

  • crawlability and indexing

  • page speed and performance optimization

  • mobile usability

  • error prevention

  • long-term site consistency

For this reason, website maintenance often complements technical SEO and broader search engine optimization efforts.

Planning, Support, and Ongoing Service

Maintenance plans are structured to provide consistent, ongoing support rather than one-time fixes. The level of service depends on site complexity, update frequency, and support needs.

Many businesses choose to pair website maintenance and hosting with digital marketing or SEO services to ensure technical health, visibility, and content remain aligned over time.

Support and hosting plans are structured based on the level of maintenance, monitoring, and content support your site requires.

Support & Hosting Packages

WordPress is an awesome, powerful, and overall great platform to use for a website. It also needs a little TLC – Technical Love & Care – to keep things stable and secure. Plugins are the vital pieces that make a WordPress website look great, work properly and stay secure. There are hundreds of thousands of plug-ins and they are being updated regularly by their developers (we hope!) to add new features, fix software bugs and close any security gaps.

Realistically, a few times each month, you should be checking for available updates, executing them, and making sure that nothing has ‘broken’ on your site. Most of the time these updates take a few minutes each week. If you are into a DIY project, awesome! Then Tier 1 is for you.

If you would prefer someone else to keep an eye on the plug-in updates (and any others that need to be run for other parts of the Website) and deal with any potential plug-in conflicts (hey, it happens), then Tier 2 is for you.

Plus, Tier 2 provides 60-minutes of support time each month to take care of content updates on your site.

Tier I

Base

$ 295 /annually
Sign Up
High-Speed Hosting^
Free SSL Security^
Nightly Backups^
Server-Level Security^
All site work will be billed at the at our standard hourly rate of $150/hour (in 15-minute increments)^
Site Transfers ($150/site)^

Tier II

Enhanced

$ 149 /monthly
Sign Up

Managed Hosting – concierge-level hosting for your website. We perform weekly updates to the WordPress core (if needed), active theme, and all plug-ins. We will attempt to resolve any issues with plug-in conflicts.

Content Updates – 60 minutes of monthly content updates, including blog posts, photos, staff changes, text edits, and simple additions of new pages.* You will get a monthly email prompting you to send us any site change requests via our easy-to-use online site support form. ($150 Value)

Plus these Tier 1 Features:

High-Speed Hosting^
Free SSL Security^
Nightly Backups^
Server-Level Security^
Doomsday Recovery – Site restorations due to hack/failure^
Site work beyond the 60-minute allotment will be billed at our standard hourly rate of $150/hour (in 15-minute increments)^
$150 Site Transfer Fee Waived^

Nonprofit Tier

Enhanced

$ 99 /monthly
Sign Up

Managed Hosting – concierge-level hosting for your website. We perform weekly updates to the WordPress core (if needed), active theme, and all plug-ins. We will attempt to resolve any issues with plug-in conflicts.

Content Updates – 60 minutes of monthly content updates, including blog posts, photos, staff changes, text edits, and simple additions of new pages.* You will get a monthly email prompting you to send us any site change requests via our easy-to-use online site support form. ($150 Value)

Plus these Tier 1 Features:

High-Speed Hosting^
Free SSL Security^
Nightly Backups^
Server-Level Security^
Doomsday Recovery – Site restorations due to hack/failure^
Site work beyond the 60-minute allotment will be billed at the non-profit hourly rate of $90/hour (in 15-minute increments)^
$150 Site Transfer Fee Waived^

Frequently Asked Questions

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What’s the difference between hosting and website maintenance?
Hosting provides the environment where your website lives. Maintenance focuses on keeping the site secure, updated, monitored, and functioning properly.
Do I need maintenance if my site rarely changes?
Yes. Even sites with minimal updates still require security patches, compatibility updates, monitoring, and backups.
Can you maintain a site you didn’t build?
In most cases, yes. Existing websites can typically be reviewed and supported after an initial assessment.
Does maintenance include content updates?
Yes. Support plans include time for content updates such as text edits, blog posts, staff changes, and simple page additions, depending on the plan.
Do you offer discounts for nonprofits or local community members?

Yes. We offer year-round discounts for veterans, teachers, nonprofits, and first responders.

Learn more on our Community Discounts page.

Are you a veteran, teacher, nonprofit, or first responder?

You may qualify for 10–15% off any standard digital marketing service year-round.
Learn more on our Community Discounts page.

Examples Of Our Work

Website design example from The Research Department