Hosting & Support Options

Running a small business is not always easy. Whether you are a solo entrepreneur or have a staff, there is always an abundance of things to do and not always enough time to do all of it.

Keeping a website updated and functioning properly – safely, securely, quickly – can be challenging. Site hacks, breakages, and content or performance issues are a reality any website owner has to juggle. The Research Department is pleased to offer two support packages to help manage these issues.

If you have any questions about the package details or want to discuss your website specifically, please feel free to contact me to set up a complimentary discovery phone call.

Support & Hosting Packages

WordPress is an awesome, powerful, and overall great platform to use for a website.  It also needs a little TLC – Technical Love & Care – to keep things stable and secure.  Plugins are the vital pieces that make a WordPress website look great, work properly and stay secure.  There are hundreds of thousands of plug-ins and they are being updated regularly by their developers (we hope!) to add new features, fix software bugs and close any security gaps.

Realistically, a few times each month, you should be checking for available updates, executing them, and making sure that nothing has ‘broken’ on your site.  Most of the time these updates take a few minutes each week.  If you are into a DIY project, awesome!  Then Tier 1 is for you.  👏

If you would prefer someone else to keep an eye on the plug-in updates (and any others that need to be run for other parts of the Website) and deal with any potential plug-in conflicts (hey, it happens), then Tier 2 is for you. 

Plus, Tier 2 provides 30-minutes of support time each month to take care of content updates on your site.  🥳👨‍💻

Plans can be billed monthly or annually.

*Content updates do not include design changes or functionality features. Time spent on updates beyond the allotted time will be billed at our hourly rate ($150/hour) in 15-minute increments. Unused time does not roll over to the following month.

Leland Brandt

Leland Brandt brings a unique balance of technical expertise and creativity to each marketing project. Leland is always searching for ways to make a project or event run more efficiently at the best cost without sacrificing imagination and creativity. Since 1994, he has worked in both the non-profit and for-profit fields.

Leland has extensive marketing experience working with companies such as ESPN and The New York Times. He has worked as a consultant with companies in legal, financial services, manufacturing, publishing, and fitness & health fields since 1999.

Copywriting and copyediting are both a passion for Leland. He has a flexible writing style that is concise and doesn’t disgrace the English language. His copywriting skills have come in handy with a variety of clients and projects such as brochures, trade show materials, blog articles, and press releases.

Leland’s marketing background, technical savvy, and creativity lends a uniquely useful perspective and set of skills to The Research Department’s ability to serve its client base.

Leland Brandt

President

Our News

Why doesn’t my business rank on Google?

Why doesn’t my business rank on Google?

This is a pretty common question for small business owners in Connecticut and all across the United States.  There isn't a single easy answer, but we're going to explore one of them here.  The short version of what you will read below is the having useful,...

​What Should I Blog About?

​What Should I Blog About?

TLDR:  Thinking about the questions that your prospective clients and current clients ask on the phone is a great way to identify blog topics. If you hear the same questions several times in a month (or find yourself saying the same thing over that period), those are...